Say hello
Mac App Store customers: purchases, the Sip Buddy subscription and refunds are managed by Apple. Manage subscriptions in the App Store app under your account, and request refunds at reportaproblem.apple.com. For anything else, use the form below.
One inbox, read by the person who makes the app. Tell us what broke, what you would like to see next, or which charm from your tradition should be hanging on that cord.
Paid, but no key?
Check spam and the email address used at checkout. Contact us from that address with your receipt reference. Please do not buy again or send card details.
Replacing a computer?
Contact us from your purchase email to request a seat release. Each key covers one computer at a time. Keep unused gift keys private and send each friend only their own key.
Activation stopped working?
Connect to the internet and try your existing key again. The app uses a time-limited offline certificate; you do not need a new purchase to request activation help.
Installation or billing help
Include Mac or Windows, your OS version, and the exact error. If security software blocks the download, pause and contact us. We do not provide refunds (see our terms). For a billing error, such as being charged twice or paying without receiving a license, include your receipt reference. Never send passwords or your full license key.
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